Integrated Service Management
- A pragmatic method for man
aging your service organisation - Get in control of your services in less than a year at fixed cost
- Improve your service quality
The service factory
- Tap into hidden capacity in your service organisation
- Do more with less
- Do it better, faster and more reliable
Serious gaming
- Gain insight into your organisations’ learning points
- Stimulate team work
- Support cultural change
Service matrix
- Gain Insight into your services
- Who does what, at what cost and which agreements are in place?
- Serves as input for service improvement